Frequently Asked Questions
Take a look at some of the following FAQs and if your question still needs answering please get in touch.
No. If your order count is 360 units and over we have a call off option starting at a minimum of 180 units.
Our payment terms are 50% of the order value up front then the remainder is due before the dispatch.
Yes the alcohol duty will be paid directly to HMRC prior to release, so all goods will arrive duty paid.
The usual lead times for dispatch of orders up to 360 units is between 3 and 5 weeks. Depending on the design approval process, production capacity and print delivery lead times. Sometimes smaller quantities can be delivered quicker.
We aim to only deliver to one delivery point for onward distribution. We can have a conversation at the time of order about multiple bulk drop off points, but we do not offer a service to deliver one package to one person directly. You would need your own fulfilment company to achieve this.
We hold good stock of the generic parts for example, outer boxes, bottles, reeds, pouches and closures. The bespoke elements are designed and printed to order.
Not unless you have an Alcohol Wholesalers Registration Scheme (AWRS) number. Which can be obtained from the HMRC you may also need a premises license.
The principal use for the package is to enable you to add value to the people that mean most to your brand, by gifting the package to them.
Our room fragrances are high grade and crafted in alignment with REACH Regulation EC No. 1907/2006. We use 20% essential oils combined with Augeo as a base.
You can download the safety sheets here:
Turnock Farm, Salters Lane, Siddington, Macclesfield, Cheshire SK11 9LH
Registered in England : 14444039
AWRS: XGAW00000118938
VAT No: 430365228